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Diagnostics are critical during beta. Cyberdriver exposes local and remote diagnostics so support can understand what failed without guessing.

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From the Cyberdriver app

Open Settings → Network and click Copy diagnostics. This copies a JSON payload with local configuration, service status, server targets, permissions, API key configured state, and other useful state.

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From the dashboard

Cyberdesk can call:
through the machine tunnel. The response includes:
  • Cyberdriver version
  • platform and hostname
  • Cyberdesk machine fingerprint
  • RustDesk peer ID
  • API/hbbs/hbbr server configuration
  • Cyberdesk tunnel API base
  • keepalive state and last activity time
  • display dimensions
  • log directory and latest log tail
  • virtual display platform additions on Windows

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From the CLI

Useful options:

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What to send support

When reporting a bug, include:
  1. The diagnostics JSON
  2. The latest log tail
  3. Your OS version
  4. Whether Cyberdriver is installed as a Windows service
  5. The exact action that failed, such as screenshot, click, type, connect, or API key save